Dunning, Kruger and Associates

Create Business Value with Design-Driven AI

DK&Talks Webinar

Sept 21, 2023

How can we create business value with Usable AI?

Crafting outstanding user experiences in an AI-driven world is vital for business success.

With the rise of AI assistants, chatbots, and other AI-powered interfaces, delivering a seamless user experience is more important than ever. However, prompt engineering, text-only interfaces, and ubiquitous chats will not be enough for your business to meet customer expectations in the long run.

How can we design AI-driven products that put humans first instead of technology? How do we apply what we’ve learned from service design and UX design?

Our experts on AI design and engineering will cover:

  • The next UX paradigm: generative AI
  • Core principles for Usable AI design
  • Designing for conversational interactions
  • Rapid prototyping and validation with AI

Whether you're already building AI products today or just getting started, this webinar will provide practical guidance on putting business success and user needs first.

Save your spot now to learn how Usable AI can make your customers happier and level up your business.


Event details


21st of September 2023


9:00-9:45 CEST, 10:00-10:45 EEST, 15:00-15:45 SGT


Online. You will receive the webinar link after registering for the event.  


The AI paradigm shift

Aki Ranin, Head of Usable AI

Designing AI-driven products

Florian Plank, Chief Strategy Officer

Q&A session



Florian Plank

Chief Strategy Officer at DK&A / NoA


Aki Ranin

Head of Usable AI at DK&A / NoA

Today’s “AI” revolution is more of a UX revolution than an AI revolution.

Cassie Kozyrkov

Chief Decision Scientist, Google


Digital product development. Remarkably simple. DK&A is a full-service digital product development agency. Some of the most respected brands in the world rely on us for Bespoke Products, Design Leadership, Usable AI, and Composable Commerce. DK&A helps clients embrace change, accelerate growth, and thrive — without overhead or politics.


NoA is Scandinavia’s leading creative-tech player specialized in creating customer-driven growth. NoA’s full range of capabilities cover all levels of strategic transformation and helps connect the entire customer journey through business consulting, advertising and communications, digital products and platforms, brand experiences and data-driven marketing.

Minimum Viable Magic™

Contact us


Aki Ranin

Head of Usable AI DK&A/ NoA

Hanna Kangas

Hanna Kangas

Head of New Business at DK&A / NoA

DK&A is a proud member of The North Alliance Family